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VO for Business / Travel technology + fulfillment
You bring the traveler. We bring the trip together.
Hotel booking software and hands-on fulfillment for travel agencies, call centers, marketers and tour operators. Connect the room, the presentation and the promised extras in one supported journey.
Built for the teams behind the vacation.
From the first invitation
All the way to the stay.- Find a room
- Confirm the plan
- Welcome the traveler
Hotel booking engine
Promotional travel fulfillment
In-destination support
Promotional travel, fulfilled
The booking is just the beginning.
A discounted vacation comes with details to deliver. We help your team turn the invitation into a confirmed stay, an attended presentation and the extras the traveler was promised.
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01 / Invite
Set the right expectations
Your agency or marketing team introduces the offer, qualification requirements, costs and sales-presentation commitment.
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02 / Confirm
Bring the stay together
Search availability and book the hotel and eligible Room & Tour options through VOC, with fulfillment support for the details.
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03 / Welcome
Help the traveler arrive
Coordinate arrival information, presentation attendance and the qualifying gifts or benefits included in the traveler’s offer.
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04 / Enjoy
Keep the vacation going
Connect travelers with local assistance and experiences, then help them plan a future stay when they are ready.
Promotional offers may require attendance at a sales presentation and meeting eligibility rules. The written offer controls the stay, fees, attendance requirements and gift fulfillment.
The VOC booking engine
Powerful tools. Practical work.
Our proprietary software brings the everyday booking steps into one workspace, with the access and options your company enables.
Connect the room and the tour
Review room options, meal plans and cancellation terms. Approved accounts can book Room & Tour packages for supported programs.
Work with your account’s payment options
Use the card, eCheck, prepaid balance or company-credit options available to your account and booking. Your agreement and account limits apply.
Manage the reservation and its next steps
Keep booking details and status within reach, with a fulfillment team to help coordinate the traveler’s experience.
Built for your part of the journey
One platform. A place for your team.
Travel agencies
Keep the client relationship while using our hotel search and promotional-travel fulfillment services.
Travel agency servicesTour operators, marketers & OPCs
Support the teams introducing promotional vacations, from call-center invitation to presentation attendance.
Promotional program supportCompanies & members
Search and manage stays through your existing account. Club membership has its own home and benefits.
Company travel toolsExplore VO Travel ClubFrom online to in person
A familiar place when they get there.
Our hotel-based retail locations in Las Vegas and Orlando connect travel-agency services, souvenirs and destination concierge support. Travelers can get help with their trip, explore tickets and local experiences, and plan what comes next.
Explore AMG’s retail operationsBefore we work together
A few useful details.
What does promotional-travel fulfillment include?
For supported programs, our team helps coordinate the reservation, arrival details, presentation attendance and delivery or redemption of eligible promotional gifts. Each partner agreement and traveler offer defines the services included.
Is a Room & Tour booking a sightseeing tour?
In a promotional program, Room & Tour connects the hotel stay with the required sales presentation. Sightseeing tours and attraction tickets are separate experiences unless specifically included in the offer.
Who can use VOC?
Travel agencies, tour operators, call centers, marketers, OPCs, businesses and members use accounts with different permissions. Available destinations, payment methods and booking tools depend on the account.
Are tickets and gifts included in every stay?
No. Inclusions depend on the written package or promotion. Store purchases, separately purchased tickets and vouchers each have their own terms and may involve additional charges or reservations.
Let’s put your program together
Your travelers. Our tools and team.
Tell us what you sell, where your travelers go and where you need support. We’ll help you understand the account and fulfillment options for your business.